Please read our terms and conditions carefully. By using our services you are agreeing to them.
At HB Fight Gear we know what it’s like to be a customer and want to make your experience with us as easy and rewarding as we can. We have set out these terms and conditions to provide you with all the relevant information you need to shop with us. If we have missed anything out or you would like clarification, please contact us and we’ll get back to you asap.
We may modify the terms and conditions from time to time and will update our website accordingly. You should check this page regularly to take notice of any changes.
We try to our best to answer all customer emails within 24 hours, Monday-Friday, excluding holidays. If you contact us over the weekend, we’ll get back to you on Monday.
PRODUCT INFORMATION
We have made every effort to display our products as accurately as possible.
We make every effort to provide you with accurate descriptions and display of our products. All sizes and measurements are approximate and colours may vary depending on computer screen resolutions.
All details, descriptions and prices are accurate at the time of publishing. We reserve the right to change these without notice.
PURCHASE INFORMATION
By placing an order you are offering to purchase a product and are subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
You will be guided through the steps, which are needed to place a successful order, by our shopping pages. This procedure allows you to check and make any final amendments before submitting your final order.
If your order is accepted, we will inform you by email. When placing an order, you undertake that all details you provide to us are true and accurate before submitting ‘place order’, as these details cannot be changed once your order has been confirmed. And that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
Once we dispatch your item, you will then receive another email, confirming that your item has been dispatched and on its way to you.
Any use of a promotional code will be detailed on the invoice.
We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:
- The product ordered being unavailable from stock
- Our inability to obtain authorisation of payment
- The identification of an error within the product information, including price or promotionIf there are any problems with your order we shall contact you.
We reserve the right to reject any offer to purchase by you at any time.
We will keep the details of your order and payment secure, but cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
PAYMENT
We use third party payment processors to take payments through HB Fight Gear. All payment processors use the latest technology to protect your payment information, which is not released to any outside party, including HB Fight Gear.
DELIVERY
Dispatch times may vary from time to time in accordance with conditions which are out of our control.
For these uncontrollable events we cannot take responsibility.
For the full information on delivery visit our ‘Delivery & Returns’ page.
RETURNS
Goods must be returned within 14 days of receipt for a refund; this is in accordance with our returns policy. Your statutory rights are not affected.
Refunds will only be made via the original payment method, for further information visit our ‘Delivery & Returns’ page.
HB Fight Gear will not be held liable for the loss in transit of any returned items.
There will be no refund for damage caused by accident, neglect or misuse.
CONTACT INFORMATION
For any inquiries, please email us – [email protected]
Postal Address:
HB Fight Gear
7 TOTMAN CLOSE
RAYLEIGH
ESSEX
SS6 7UZ